Description
Our CMDB Setup services help organizations implement and maintain a structured Configuration Management Database—a centralized system that tracks IT assets, configurations, relationships, and changes. Using tools like ServiceNow, Jira, or custom solutions, we help define CI types (hardware, software, networks, etc.), set relationship rules, and automate asset discovery. This visibility enables accurate impact analysis, better incident management, improved change planning, and audit-readiness. We ensure integration with ITSM workflows for end-to-end control of your IT ecosystem.
Ogechukwu –
Since implementing the CMDB, our support team can quickly trace issues to specific assets and dependencies. It’s dramatically reduced downtime and improved service quality.
Simon –
Setting up the CMDB gave us a complete and accurate view of our IT assets and relationships. It’s become the backbone of our IT operations and change management.
Damilola –
Our change requests used to involve guesswork. Now with a well-organized CMDB, we fully understand the impact before making any changes—far fewer surprises.
Sanusi –
We passed our recent audit with flying colors, thanks to the structured and updated CMDB. Having accurate configuration data made compliance reporting a breeze.
Jane –
The CMDB setup allowed us to track the full lifecycle of our hardware and software assets. From procurement to retirement, we know exactly what we have and where.